Privacy Policy

1. Introduction

ZeengoCorp Innovations ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (zeengocorp.com) or use our products, including Dial Master and NoteVault.

This policy applies to all visitors, users, and others who access or use our services. By using our services, you agree to the collection and use of information as described in this policy.

2. Data Controller

The data controller responsible for your personal data is:

3. Our Local-First Data Principle

ZeengoCorp Innovations operates on a strict local-first data principle across its mobile products. This means:

• Dial Master: Your contact lists, calling history, lead pipeline data, and disposition notes are stored locally on your Android device. This data is not uploaded to ZeengoCorp servers unless you explicitly enable cloud sync features (where available).
• NoteVault: Your encrypted notes are stored locally on your device using device-level encryption. ZeengoCorp does not have access to your encryption keys and cannot read, decrypt, or recover your note contents. This is by design — not a limitation.

We do not aggregate, sell, or share your personal business contacts, call records, or note contents with third-party data brokers, advertising networks, or analytics platforms. This is a non-negotiable architectural decision.

4. What Data We Collect

We may collect, use, store, and transfer the following categories of personal data:

4.1 Data You Provide Directly

• Identity Data: First name, last name, username, job title.
• Contact Data: Email address, phone number, company name.
• Communication Data: Content of emails, contact form submissions, and support inquiries you send to us.
• Account Data: Login credentials for any ZeengoCorp platform (hashed and salted — we never store plaintext passwords).

4.2 Data Collected Automatically

• Technical Data: IP address, browser type and version, time zone setting, operating system and platform, device type.
• Usage Data: Pages visited on zeengocorp.com, time spent on pages, referral source, click paths.
• App Analytics (Dial Master): Anonymized, aggregated usage metrics such as feature adoption rates, session duration, and crash reports. These do not include your contact lists or call content.

4.3 Data We Do NOT Collect

• Your Dial Master contact lists or calling history (local-only)
• Your NoteVault note contents (encrypted, local-only)
• Raw credit card or bank account numbers (processed by Google Play / payment providers)
• Biometric data, health data, or genetic data

5. How We Use Your Data

We use your personal data only for the following specific, lawful purposes:

• Service delivery: To provide and maintain our products and services, including account management and customer support.
• Communication: To respond to your inquiries, send service updates, and provide information you have requested.
• Product improvement: To understand how our products are used (through anonymized analytics only) and improve them.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To detect, prevent, and address technical issues, fraud, and abuse.

We do not use your personal data for automated decision-making or profiling that produces legal effects.

6. Legal Basis for Processing

Under India's DPDPA 2023 and the EU's GDPR (where applicable), we process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for specific purposes (e.g., newsletter sign-up, contact form submission).
• Contract performance: Processing is necessary for the performance of a contract to which you are a party (e.g., providing a subscribed service).
• Legitimate interests: Processing is necessary for our legitimate interests (e.g., product improvement through anonymized analytics), provided those interests do not override your fundamental rights.
• Legal obligation: Processing is necessary for compliance with a legal obligation.

7. Who We Share Your Data With

We do not sell your personal data. We may share your data only with the following categories of recipients, and only to the extent necessary:

• Payment processors: Google Play Billing and RevenueCat for subscription processing. They receive only the data necessary to process payments.
• Cloud infrastructure: Firebase (Google Cloud) and Supabase for authentication and anonymized analytics. These providers are bound by data processing agreements.
• Analytics: Google Analytics (with IP anonymization enabled) for website usage patterns on zeengocorp.com.
• Legal authorities: When required by law, court order, or government regulation.

We do not share data with advertising networks, data brokers, or social media platforms for targeting purposes.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Account data: Retained for the duration of your active account plus 90 days after deletion request.
• Contact form submissions: Retained for 24 months from the date of submission, then permanently deleted.
• Newsletter subscriptions: Retained until you unsubscribe. Unsubscribe data is purged within 30 days.
• Analytics data: Aggregated, anonymized analytics are retained indefinitely. No personally identifiable data is included.
• Legal/compliance records: Retained as required by applicable law (typically 7 years for financial records under Indian law).

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from accidental loss, unauthorized access, alteration, or destruction. These measures include:

• HTTPS/TLS encryption for all data in transit on zeengocorp.com;
• Device-level encryption for NoteVault note storage;
• Hashed and salted password storage — we never store plaintext passwords;
• Access controls limiting employee and contractor access to personal data on a strict need-to-know basis;
• Regular security reviews of our infrastructure and codebase.

While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to industry-standard protections.

10. Cookie Policy

zeengocorp.com uses cookies and similar tracking technologies. Here is what we use and why:

Essential Cookies

Required for basic site functionality (e.g., session management, security). These cannot be disabled without breaking the site.

Analytics Cookies

Google Analytics cookies (with IP anonymization enabled) help us understand how visitors use zeengocorp.com. These cookies collect anonymized usage data such as pages visited, session duration, and referral source.

What We Do NOT Use

• No advertising or retargeting cookies
• No social media tracking pixels
• No third-party cookies for cross-site profiling

You can control cookies through your browser settings. Blocking essential cookies may affect site functionality.

11. Your Privacy Rights

Depending on your location and applicable law, you have the following rights regarding your personal data:

Under India's DPDPA 2023

• Right to access: Request confirmation of whether we process your personal data and obtain a copy.
• Right to correction: Request correction of inaccurate or incomplete personal data.
• Right to erasure: Request deletion of your personal data when it is no longer necessary for the stated purpose.
• Right to grievance redressal: File a complaint with us or with the Data Protection Board of India.
• Right to nominate: Nominate another person to exercise your rights in case of death or incapacity.

Under EU GDPR (for EU/EEA users)

• Right to access: Request a copy of your personal data.
• Right to rectification: Request correction of inaccurate data.
• Right to erasure ("Right to be forgotten"): Request deletion under certain conditions.
• Right to restrict processing: Request limitation of processing.
• Right to data portability: Receive your data in a structured, commonly used format.
• Right to object: Object to processing based on legitimate interests.
• Right to withdraw consent: Withdraw consent at any time without affecting lawfulness of prior processing.

Under CCPA (for California residents)

• Right to know: What personal information we collect, use, and disclose.
• Right to delete: Request deletion of personal information.
• Right to opt-out: Opt out of the "sale" of personal information. Note: We do not sell personal information.
• Right to non-discrimination: We will not discriminate against you for exercising your rights.

To exercise any of these rights, email contact@zeengocorp.comwith the subject line "Privacy Rights Request". We will respond within 30 days (or within the applicable legal timeframe for your jurisdiction).

12. Product-Specific Privacy Details

12.1 Dial Master

• Permissions: Dial Master requests phone, contacts, and storage permissions to enable SIM-native auto-dialing and lead management. These permissions are used solely for the stated app functionality.
• Call data: All call logs, contact data, and disposition notes are stored locally on your device. We do not upload call recordings or contact lists to our servers.
• Gamification data: Coin balances and leaderboard positions may be stored server-side for team features. This data does not include personally identifiable call content.

12.2 NoteVault

• Zero-knowledge architecture: NoteVault encrypts notes on your device before storage. We do not have access to your encryption keys and cannot decrypt your notes.
• Data loss warning: If you lose your device or forget your encryption credentials, ZeengoCorp cannot recover your encrypted data. This is an intentional privacy feature, not a limitation.
• Premium features: NoteVault Premium subscription status is managed through Google Play. We receive only subscription status information, not payment card details.

12.3 zeengocorp.com

• Contact forms: Information submitted via the contact page is stored in our CRM for communication purposes and retained for 24 months.
• Newsletter: Email addresses provided for newsletter sign-up are stored until you unsubscribe.
• Hosting: zeengocorp.com is hosted on Cloudflare Pages. Cloudflare may collect standard web server logs (IP, user agent) under their own privacy policy.

13. International Data Transfers

ZeengoCorp Innovations is headquartered in India. If you access our services from outside India (including the EU/EEA, UK, United States, or other jurisdictions), your data may be transferred to and processed in India.

For EU/EEA users: any transfer of personal data to India is conducted with appropriate safeguards in place, including standard contractual clauses where applicable. India's DPDPA 2023 provides a data protection framework that we comply with fully.

14. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information promptly.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Material changes will be communicated through a prominent notice on zeengocorp.com or within our applications. The "Last Updated" date at the top of this policy reflects the date of the most recent revision.

16. Contact Information

If you have any questions about this Privacy Policy, want to exercise your privacy rights, or have a data protection concern, please contact us:

If you believe your data protection rights have been violated, you also have the right to lodge a complaint with the Data Protection Board of India (under DPDPA 2023) or your local supervisory authority (under GDPR, for EU/EEA residents).